Muhammad Usman Fareed — Digital Specialist | Customer Support · E-commerce

About Me

Digital Specialist with a practical, hands-on background

I'm Muhammad Usman Fareed, a digital specialist from Pakistan with practical experience in e-commerce, Shopify, web development, SEO, digital marketing, online research, website management, and software development.

I enjoy building practical digital solutions and helping businesses manage their online operations. I have worked on websites, e-commerce platforms, affiliate projects, business software, management systems, and digital marketing projects.

I am comfortable working independently, communicating with clients, researching solutions, learning new tools quickly, and solving digital and technical problems.

I am currently seeking remote opportunities in customer support, virtual assistance, e-commerce support, technical support, customer success, and digital operations while continuing to grow my software development skills.

🎯Career Goal

I am looking for a remote part-time opportunity with an international company where I can contribute through customer support, e-commerce, virtual assistance, technical support, research, or digital operations — while continuing to develop my software development skills.

What I Do

Services & Capabilities

A blend of customer-facing support skills and hands-on technical ability — the combination remote teams need.

💬

Customer Support

Customer communication, basic troubleshooting, issue handling, online assistance and digital support.

🛒

E-commerce Support

Shopify, online store management, product research, product information and e-commerce operations.

💻

Technical Support

Website troubleshooting, web applications, digital tools and basic technical problem solving.

🌐

Website Management

Building, updating and maintaining websites and online platforms.

🔎

Online Research

Business research, product research, competitor research and lead generation.

📈

Digital Marketing

SEO, digital marketing, affiliate marketing and online business growth activities.

Skills

My Skill Set

Customer support, e-commerce, marketing and development — organized by what matters to your team.

💬Customer & Business Support

Customer SupportCustomer ServiceChat SupportEmail SupportClient CommunicationTechnical SupportProduct SupportVirtual AssistanceOnline ResearchProblem SolvingRemote Work

🛒E-commerce

ShopifyE-commerce ManagementOnline Store ManagementProduct ResearchProduct ManagementStore BuildingAffiliate Marketing

📈Digital Marketing

SEOKeyword ResearchDigital MarketingCompetitor ResearchLead GenerationBusiness ResearchOnline OutreachSocial Media Marketing

💻Development

HTMLCSSJavaScriptWeb DevelopmentWeb ApplicationsResponsive Web DesignFirebaseFirestoreAuthenticationDatabase ManagementAPI Integration

FirebaseAuth · Firestore · Hosting

NetlifyDeployment

ShopifyE-commerce

Electron.jsBrowserView · BrowserWindow

Three.jsWebGL · Unity WebGL

Featured Projects

Real Projects, Live & Working

Built end-to-end and deployed — proof of practical technical and business skills.

hostelmss.netlify.app

Project 01 · Business Software

🏠 Hostel Management System

A comprehensive web-based hostel management platform that helps hostel owners and staff manage residents, rooms, fees, payments, communication, staff access, reports, and daily operations — all in one digital system.

Admin/owner dashboard & student portal
Resident, room & staff management
Fee management, receipts & outstanding tracking
Revenue, expense & profit/loss reports
WhatsApp & email fee reminders
Notices, complaints & emergency info
Authentication & access control
Branding settings & responsive UI

HTMLCSSJavaScriptFirebaseFirestoreAuthenticationNetlify

Demonstrates: business software development, database management, user authentication, financial workflows, dashboards, responsive design & real-world problem solving.

View Live Project

Project 02 · Affiliate Platform

⚡ Barq Picks

An affiliate product recommendation platform designed to help users discover useful products through curated recommendations, product categories, buying guides, and content.

Product recommendation system
Product categories & product cards
Affiliate links & buying guides
Blog/content structure
SEO-focused pages
Product research & branding

E-commerceAffiliate MarketingSEOProduct ResearchWeb DevelopmentContent StrategyNetlify

Visit Website

barqpicks.netlify.app

Barq Picks affiliate product website preview

barqmodule.netlify.app

Project 03 · Digital Brand

⚡ Barq Module

My digital and software solutions brand — focused on creating websites, software solutions, and digital products for businesses.

Business website development
Software & service presentation
Digital product development
Digital branding
Client outreach & lead generation
Business research & marketing

Web DevelopmentSoftware DevelopmentDigital BusinessMarketingLead Generation

Visit Barq Module

Experience

Professional Experience

Independent, remote-first work across digital, e-commerce and technical projects since 2022.

Freelance Digital & E-commerce Specialist

March 2022 – Present

Self-Employed / Fiverr · Remote

I work independently on digital projects involving e-commerce, websites, software, SEO, digital marketing, online research, and business support.

Build and manage websites
Work with e-commerce platforms
Manage online store content
Conduct product & business research
Communicate with clients & gather requirements
Troubleshoot website issues
Perform SEO-related tasks
Support digital marketing activities
Lead generation & online outreach
Manage projects independently

Remote WorkClient CommunicationSelf-ManagementFast Learning

🛍️Shopify & E-commerce

Practical experience working with online stores and e-commerce operations — including Shopify, product research, store management, product information, website management, SEO, affiliate marketing, and digital business tasks.

ShopifyProduct ResearchStore ManagementProduct ManagementSEOAffiliate MarketingOnline Business Research

🔎Online Research & Lead Generation

Practical experience researching businesses, products, competitors, websites, markets, and potential clients — including overseas business lead generation and digital outreach for website and software services.

Business ResearchCompetitor ResearchMarket ResearchLead GenerationProspect ResearchEmail OutreachInstagram OutreachData Organization

🧩Frontend & Web Applications

HTML · CSS · JavaScript · Responsive Web Design — building dashboards, forms, authentication flows, database-driven applications and business management systems.

🔥Firebase & Deployment

Firebase Authentication · Firestore · Database Structure · Security Rules · Firebase Hosting · Netlify — plus experience with Electron.js (BrowserView/BrowserWindow), Three.js, WebGL and Unity WebGL.

Education & Training

🎓

Intermediate (FA)

Allama Iqbal Open University

Pakistan

In Progress

🏫

Matriculation

Al Noor Public High School

Mianwali, Pakistan

Completed 2023

💻

Web Development Training

Massey Institute of Computer Studies